sacchiYour customers describe your sunscreen in a 45-second voice note. We turn that into social proof that converts.
Indian skincare customers already talk about your product on WhatsApp — in Hindi, Hinglish, Tamil, however they speak. Sacchi turns those voice notes into verified reviews that convert browsers into buyers.
We'll walk a real order through WhatsApp to a verified review, live — and show you what Judge.me misses.
Currently onboarding 5 skincare brands personally for Q3 2026.
Founder-led setup, no sales team — by design.
We only work with skincare brands. That's not a limitation. That's our obsession.
The problem
"Good product." That tells you nothing.
Skincare customers research obsessively — skin type, texture, how a product actually holds up in Indian humidity. Then they leave a review that answers none of it.
Typical text review
"Good product, nice packaging. 4/5."
What it doesn't tell you
- –Was it too heavy for oily skin?
- –Did the sunscreen leave white cast?
- –Did it cause breakouts, or was it non-comedogenic in practice?
- –Did the serum feel sticky, or absorb clean?
- –How did the finish hold up in Mumbai or Chennai humidity?
Try it right now — no signup.
Send a voice note about a skincare product you bought recently — Hindi, Tamil, Hinglish, anything — and watch it become a review below in ~30 seconds.
Book a 15-minute demo.
We'll walk a real skincare order through WhatsApp to a verified review, live — and show you what Judge.me misses.
Your customers don't speak in star ratings. They speak in voice.
Sacchi captures what customers naturally say and turns it into structured information.
What a voice note becomes
Do mahine se yeh sunscreen use kar rahi hoon. Mera skin oily hai toh normally sunscreen bahut sticky lagta hai, but yeh quite light hai. Shuru mein thoda white cast aata hai, but 10 minute mein chala jaata hai. Probably dobara kharidungi.
0:42 · Hinglish voice note
Voice → AI → Verified Review + Skincare Intelligence
The same product, read differently
Same moisturizer. Three completely different experiences.
A star rating averages these into one number. Sacchi keeps them separate.
Men · Bangalore
Bhai office jaane se pehle lagata hoon. Purana wala bahut oily tha, ye light hai. 8 ghante tak shine nahi aata. But winter mein thoda dry lagta hai.
0:38 · Hinglish voice note
Women · Bangalore
Do hafte se use kar rahi hoon. Mera combination skin hai, T-zone oily rehta hai. Ye perfect hai — cheeks pe hydrate karta hai, nose pe sticky nahi. Makeup ke neeche bhi acha base deta hai.
0:42 · Hinglish voice note
Women · Chennai
Chennai weather mein bahut sticky creams hote hain. Ye light-a irukku, sweat pannalum face-la chipchipa illa. But AC room-la 3 hours-ku aprom thoda dry aagidum.
0:35 · Tamil voice note
Judge.me shows you 4.2 stars. Sacchi shows you that men in Bangalore care about 8-hour shine control, women in Bangalore care about makeup compatibility, and women in Chennai care about humidity performance. Same product. Three different marketing angles.
That's the difference between a rating and intelligence.
Customer Voice Intelligence
Voice notes don't just become reviews. They become a live intelligence dashboard.
Every verified voice review feeds structured, skincare-specific data — not just a star rating.
4,281
reviews analyzed
4.4★
Average rating
81%
Repurchase intent
12%
Texture complaints
8%
White-cast mentions
91%
Oily-skin satisfaction
Example AI-generated insight
White-cast complaints increased 18% this month, primarily among customers with deeper skin tones.
Example AI-generated insight
Customers in high-humidity cities report 1.1 points lower satisfaction with the product finish.
Illustrative example — shown with sample data. Your dashboard reflects your brand's actual verified voice reviews.
WhatsApp + Indian languages
Built for how Indian skincare customers actually talk.
Sacchi understands meaning and context in each language — not just transcription.
Hindi
"Product acha hai but thoda sticky lagta hai."
finish: sticky · sentiment: mixed
Hinglish
"White cast initially hai but after 10 minutes it's fine."
white_cast: mild, temporary
Tamil
"Sunscreen light-a irukku, white cast kuranthu 10 nimisham-le poidum."
texture: lightweight · white_cast: fades in ~10 min
Supports Hindi, Hinglish, Tamil and other Indian languages — more added as brands need them.
Works alongside your review stack
Keep your existing review stack. Add customer voice intelligence.
Judge.me / Loox
- ✓Review infrastructure
- ✓Review display
- ✓Review management
Sacchi
- ✓WhatsApp voice collection
- ✓Indian-language voice understanding
- ✓AI extraction
- ✓Skincare intelligence
- ✓Customer insights
Sacchi works alongside your existing review platform.
| Judge.me | Loox | Sacchi | |
|---|---|---|---|
| Star ratings | ✓ | ✓ | ✓ |
| Text reviews | ✓ | ✓ | ✓ |
| WhatsApp collection | – | – | ✓ |
| Voice notes | – | – | ✓ |
| Skin-type extraction | – | – | ✓ |
| Texture analysis | – | – | ✓ |
| White-cast tracking | – | – | ✓ |
| Humidity performance | – | – | ✓ |
| Repurchase intent scoring | – | – | ✓ |
| Private resolution loop | – | ~ | ✓ |
| Hinglish / Tamil native | – | – | ✓ |
Beyond the star rating
What are your customers really saying?
Structured, skincare-specific patterns pulled out of voice reviews — not just an average rating.
Example AI-generated insight
Customers with oily skin prefer Product A's finish.
Example AI-generated insight
White-cast complaints are concentrated in sunscreen reviews.
Example AI-generated insight
Customers mention fragrance positively but increasingly complain about intensity.
Example AI-generated insight
Repurchase intent is highest among customers who have used the product for 60+ days.
Example AI-generated insight
Humidity-related complaints are increasing in Mumbai and Chennai.
Who Sacchi is built for
Built for ambitious Indian skincare brands.
- ✓Sell through Shopify
- ✓Have meaningful order volume
- ✓Already collect reviews
- ✓Use WhatsApp to communicate with customers
- ✓Want better customer feedback
- ✓Want to understand why customers love or dislike their products
How it works
From delivery to a five-star snippet.
Order delivered
One WhatsApp ask, day 30
Customer replies in her language
Verified review on your page
Stars in Google results
"But what about bad reviews?"
Negative reviews reach you first — privately, in a live WhatsApp thread, while you can still fix it. Most 2-stars become 4-stars when a founder actually responds. The ones that stay critical make your 5-stars believable.
De-risked, on purpose
Every reason to say no, closed off in advance.
Two copy-paste theme blocks
Removable in two clicks. No developer needed, no lock-in.
Your WhatsApp identity, untouched
Already on Wati or Interakt? Sacchi uses a dedicated reviews number — nothing else changes.
We import your existing reviews
Your Judge.me or Loox history comes with you, not left behind.
DPDP consent built in
Instant opt-out, logged consent, no gray areas.
Meta costs billed at cost
Message costs pass through at Meta's price — zero markup, ever.
Under 15KB script
The embed doesn't touch your Lighthouse score.
31%
reply rate vs 2% email*
68%
arrive as voice notes*
2–6 weeks
to stars in Google results
*targets from published WhatsApp-vs-email benchmarks; replaced with our live numbers as pilots complete.
0.5% conversion lift = ₹5L additional revenue
on ₹1Cr annual sales. Sacchi pays for itself at a 0.03% lift.
Illustrative math, not a guarantee — actual impact depends on your AOV, traffic, and conversion baseline.
How sacchi compares
Most review tools weren't built for what skincare customers actually say.
| Email review apps | WhatsApp suites | sacchi | |
|---|---|---|---|
| Voice notes | – | – | ✓ |
| Structured from speech | – | – | ✓ |
| Private resolution loop | – | – | ✓ |
Pricing
Pick a plan. No sales call required.
Built for growing skincare brands — priced for voice collection and customer intelligence, not just review volume.
Free
₹0/mo
50 voice reviews / month · 1 skincare brand
- ✓WhatsApp voice collection
- ✓Widget embed (2 copy-paste blocks)
- ✓Google rich snippets (Schema.org)
- ✓DPDP-compliant consent
Voice Collection
₹3,000/mo
500 orders / month
- ✓Everything in Free
- ✓Hinglish, Hindi, Tamil ASR
- ✓Verified purchase badge
- ✓Import existing Judge.me / Loox reviews
- ✓Meta WhatsApp costs at zero markup
Voice Intelligence
₹15,000/mo
2,000 orders / month
- ✓Everything in Voice Collection
- ✓AI insights dashboard (skin type, texture, white cast, humidity, repurchase intent)
- ✓Competitor benchmarking
- ✓City / climate performance tracking
- ✓Weekly AI-generated insight reports
- ✓Private resolution loop — WhatsApp alert to founder before negative reviews publish
Category Authority
₹40,000/mo
Unlimited orders
- ✓Everything in Voice Intelligence
- ✓Inclusion in the quarterly Sacchi Skincare Report
- ✓"Sacchi Verified" badge for product pages
- ✓Green-tick WhatsApp assistance
- ✓Dedicated success manager
Questions
Before you ask
Judge.me collects stars and text reviews. Sacchi extracts skincare-specific intelligence from voice — skin type, texture, white cast, humidity performance, repurchase intent. They can't go deep without abandoning their horizontal model.
Hindi, Hinglish, Tamil, and more on request. We understand "chipchipa" and "white cast" in context — not just word-for-word translation.
They reach you privately on WhatsApp first. You have 24 hours to resolve before they go live. Most 2-stars become 4-stars when a founder actually responds. The ones that stay critical make your 5-stars believable.
Not yet. We're skincare-only because that's where voice reviews matter most — texture, white cast, humidity, breakouts. If you sell shampoo or supplements, we love you, but check back in 2027.
Two copy-paste blocks into your Shopify theme. 10 minutes. No developer needed. We also import your existing Judge.me or Loox history so nothing gets left behind.
See what your customers are really saying.
Book a 15-minute demo. We'll walk a real order through WhatsApp to a verified review, live — and show you what Judge.me misses.